Tiana and little girl at DLR
  • On Jan 12, 2024
    Beverly from AZ Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    does the name on my ticket have to exactly match my name in the app?

    Hi Beverly! Thanks for dropping by planDisney.

    While some special ticket types require a valid government-issued photo ID, standard admission tickets do not, and therefore, the name on the ticket does not need to match the Guest using the ticket. I hope that's good news! When you scan into the parks using the Disneyland mobile app, a friendly Cast Member will take a quick photo of you. From that point forward, your ticket will be associated with the photo, identifying you as the ticket holder should you leave and renter the park or Park Hop, rather than the name on the ticket.

    If it bothers you, however, you're certainly welcome to call the Tickets phone line, where a Cast Member can assist you in changing the name. But it is an unnecessary step for a standard admission ticket. Just come ready to enjoy yourself!

    If you'd like to come with some must-dos on your list for the day, take a look at the Entertainment Schedule. It's a great resource with information about showtimes, entertainment, parades, fireworks, and more. Details are subject to change. You can also play around in the app before you arrive. I find it helps to be familiar with the app, so you're ready to get the most out of the handy tool on your park day. You can use it to check wait times, Mobile Order, and book Lightning Lane return times with Genie+. If you didn't already buy Genie+, you can purchase it from the homepage of the app after you've scanned into the parks. My family loves focusing on our time together and spending less time waiting in lines. I think you'd appreciate it too! Prices are subject to change.

    Have a magical time!

    Elizabeth
thumbnail image for Elizabeth

Meet the Panelist: Elizabeth, Missouri

Hello from St. Louis! I'm Elizabeth, a professor, wife, and mother to two little boys. We love to travel as a family, and Disneyland Resort is the place where we laugh more and make the happiest memories. We've done everything from solo to big multi-generational trips, and I've got the tips and tricks for traveling with little ones to help ensure your experience is truly magical. Learn More About Elizabeth

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