Hello, Rudolph! Seja bem vindo ao planDisney. It's such a pleasure to help a fellow Brazilian here!
I'm so glad you're visiting the Walt Disney World Resort in April. The weather is extraordinary, and
The World's Most Magical Celebration will be at its peak when you arrive!
I'm also happy to share that you will get a new confirmation number for your upcoming trip. Here's the step-by-step process to do so.
First, email the Cast Members at ticket.usage@disneyworld.com explaining your situation. The email has to include the confirmation numbers you initially received and your full name (or the name of the person who made the purchase). It must also contain the payment method used in the transaction, where and when you bought the ticket, and, finally, a phone number where Disney can reach you during the day.
After receiving your email, a Cast Member will get in touch with you and give you a new confirmation number so that you can link it to your
My Disney Experience account. After that, you will be able to make theme park reservations and have a fantastic time at the
Walt Disney World Resort this spring!
Please let us know if you have more questions or need advice. We're always here to help!
May the magic be with you,
Julie