Boy and girl in front of It's a Small World
  • On Feb 27, 2021
    Kristen from TN Asked

    Hi my name is Kristen. I read Disney’s rules about face masks, and my son turns 2 next month. But he has a sensory processing disorder that prevents him from wearing a mask. Will a letter from his Dr. be sufficient enough so he doesn’t have to wear a mask?

    I definitely understand your concerns, Kristen. My youngest daughter has Down syndrome. Her cognitive delays, together with her spirited temperament, pose a number of challenges related to wearing a mask. We've traveled by airplane twice since masks became a mandated accessory. Trying to maintain her facial covering in the appropriate position for the duration of those flights was no easy feat. So believe me when I tell you that I can relate to your situation. As a mom, I feel for both you and your little guy!

    One of the things I love about visiting Walt Disney World is that the Cast Members go above and beyond to accommodate the unique needs not only of my family, but of every Guest they host. Loving our neighbors can be a beautiful and inspiring thing, right? It sounds like you've familiarized yourself with the health and safety measures currently in place at the Walt Disney World Resort. Some of these updates might be inconvenient, but they were established to prioritize wellness. The facial covering requirement does apply to all Guests who are over the age of two and, at this time, there are no exceptions to this requirement. Even a note from a physician will not qualify any individual over the age of two to bypass this requirement.

    My fellow panelist, Missy, has some great tips that might help you find a suitable mask and familiarize your son with wearing it. But if you decided that it just won't work out, I want to point you towards the flexible cancellation policy that might allow you to make changes to your trip.

    We're living through a hard thing. But, Kristen, I truly hope that you and your family do figure out a solution and forge ahead towards a magical vacation. I'm sending extra pixie-dusted wishes for a big win with that mask situation!
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Meet the Panelist: Darcie, Alabama

Given your inclination to plan a magical trip, I can already tell we have a lot in common. I'm Darcie, and my friends would be the first to tell you that Disney trip planning (especially dining!) is my love language. Of course, the vacations my family enjoys today look much different than they did when our kids were little, but while some of our favorite activities have evolved, Disney destinations still top our travel wish lists. Let's work together to plan a downright dreamy vacation for your family! Learn More About Darcie

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