• On Sep 15, 2021
    Philip from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi my name is destiny, I bought tickets for Disneyland and California Disney online. But won’t be able to go due to complications. Will I be able to get my money back if I canceled them?

    Hi Philip, 

    Welcome to planDisney and thank you for reaching out to us with your question about Theme Park Tickets.  I am so sorry to hear you won't be able to make your upcoming visit to Disneyland Resort, hopefully with a little bit of "Faith, Trust & Pixie Dust" you will be walking through the gates of Disneyland Park soon.  

    Disneyland Theme Park Tickets are non-refundable, however you could always cancel your existing Theme Park Reservation and select a new date when you are ready to visit.  If you cannot find a date that is convenient prior to your Theme Park Tickets expiring, you should be able to use the value of your wholly unused Theme Park Ticket toward the value of a new Theme Park Admission when you are ready to visit once again.  You could I do suggest calling Ticket Services and explaining your situation to the Cast Member, they may be able to help sort your Theme Park Tickets out. 

    I hope this information was useful, Philip.  If you have any other questions, please come back to us here at planDisney, we are always happy to help.  

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Meet the Panelist: Stephanie, Ontario

I'm a Canadian mom with so many wonderful memories at Walt Disney World Resort!  I would love to use my experience in  traveling with toddlers, children, tweens and guests with limited mobility to help others experience all the magic Disney has to offer. Learn More About Stephanie

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