Mom And Daughter Magic Kingdom Cinderella's Castle
  • On Apr 8, 2022
    Anne from OH Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I have myself and my daughter's passes on my MDE account. I shared my daughter's mobile pass with her via apple wallet but am not sure how to get the pass onto her MDE app she set up on her phone. It's not accepting the confirmation number

    Hi Anne,

    Welcome to planDisney and thank you for your question!

    Great to hear that you were able to use Disney MagicMobile Service to share your daughter’s ticket from My Disney Experience. You’re one step closer to the magic!

    If you’re looking to share her ticket through the My Disney Experience app, you’ll simply need to share your plans with her. Once the plans are shared between both of your My Disney Experience accounts, she should see her ticket within the app. To do this, you’ll want to open your app and select the three horizontal lines in the lower right corner, then select “My Profile”. Next, select the “Family & Friends List” tab and click her name. Under “Share Plans”, the system will be able to send her an email. Once she receives the email and confirms she’d like to share plans, her ticket should show up in the “Ticket and Passes” section of the app!

    The main use for having her ticket in her own My Disney Experience mobile app would be to allow her to make her own Disney Genie+ Lightning Lane reservations. If the Service is purchased, both you and her will be able to make the reservations and you’ll see the plans in both of your apps.

    If for any reason, you aren’t able to share your plans with her account, definitely reach out to the My Disney Experience and MagicBands help desk. The Cast Member should be able to help you get this resolved.

    I hope this “Bit By Bryanna” is useful as you prepare for the World’s Most Magical Celebration. If you have any last minute vacation or planning questions, please feel free to reach out, I’m always happy to help!

    The Magic Is Calling, 

thumbnail image for Bryanna

Meet the Panelist: Bryanna, North Carolina

Welcome to planDisney! My name is Bryanna and I am a "Disney-lifer". I have traveled to the Walt Disney World Resort since my toddler years and I have not been able to get enough of the magic. Whether we are at the one of the Walt Disney World Theme Parks or a Disney Resorts Collection Hotel, it is a way to escape every day life. I have planned many family vacations and now it is my turn to help you. Through my experienced lens, I take joy in being a part of your magical journey! Learn More About Bryanna

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please sign in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.