Epcot International Food and Wine Festival
  • On Aug 3, 2022
    Kirsty from dorset Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    My mum is 53. She suffers from lymphatic Edema in both legs making it hard to stand still for too long, especially in heat. She is worried about how this is going to affect our holiday. Can she apply for a DAS on the day we arrive at Disney Springs?

    Hiya Kirsty - welcome to planDisney!

    Thanks for stopping by with your question for our team of panelists. We love helping Guests just like you from around the globe plan their very own, very magical, Walt Disney World Resort holidays!

    I'm excited to hEAR about your upcoming visit in two short weeks! You're visiting at an extra magical time with pixie dust floating all around as part of the Walt Disney World 50th Anniversary Celebration! Get ready for exciting new attractions, entertainment, food, and so much more!

    Walt Disney World Resort aims to make sure that all Guests have magical experiences, including those who may need certain accommodations. The Disability Access Service (DAS) is one such option for Guests who may have difficulty using the standard attraction queues. Once a Guest is registered with DAS (more on that below), you'll be able to use the My Disney Experience Mobile App to select a return time for an attraction you'd like to experience. Return times are usually about the same amount of time as the current wait in the standby queue, but instead of waiting in the line, a DAS Guest can spend that time in a way that meets their needs. For your mum, it sounds like staying moving and finding some shade might be best! At your return time, you'll return and enter the attraction through the Lightning Lane entrance. The DAS Guest is also able to include up to five additional Guests to join them on each attraction!

    Currently, online pre-registration is only available to Guests who are located within the United States. If you will be arriving in the U.S. two or more days prior to your visit to Walt Disney World, you may want to consider trying to pre-register. This new service is extremely popular, and wait times can be a challenge, so if you go this route I would recommend starting online bright and early at 7 a.m. Eastern Time.

    In person DAS registration is currently only available at Guest Relations locations within the Theme Parks, so you will not be able to register at Disney Springs. Don't fret! If you can't pre-register, just budget a little bit of extra time on your first morning visiting a Theme Park and you'll be set for the rest of your trip!

    I hope this information is helpful as you put the finishing touches on planning your holiday. Please let me know if I can help answer any additional questions!

    Ryan J.
thumbnail image for Ryan

Meet the Panelist: Ryan, Ohio

Hi, everyone! I’m Ryan from Ohio and am so happy that you’re here! By day (and most nights and weekends), I'm a business professor mentoring the next generation of leaders. In my free time I love outdoor activities and traveling with my family and friends, scarfing down ice cream, and, of course, all things Disney! I can’t wait to help your crew plan a magical Walt Disney World Resort vacation! Learn More About Ryan

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