Grandparents and Grandchildren meet Mickey and Minnie Mouse; Magic Kingdom; carousel
  • On Jan 21, 2024
    Hannah from ON Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hello there. My mum is coming with us on our trip however she will not be bringing her phone so I will need to manage her under my list. How can I change her from being a family and friend to being able to manage her under my account like I can my daughter

    Hi, Hannah, and welcome to planDisney! How exciting to bring your sweet mum to the Most Magical Place on Earth! Since you'll arrive soon, let's discuss how you can share plans with her.

    I chatted with a tech-savvy Cast Member who said you won't be able to "manage" your mother's account if she already has her own My Disney Experience account. She would have to delete her existing account, but I don't advise that since she'd lose all the information tied to that account. But there's still a way to share plans!

    First, sign in to your My Disney Experience account online and choose "My Family & Friends." If you and your mom are already linked, you should see a "Settings" or "Update" option beside her name. Choose that and toggle to allow her to "View All Plans." 

    Next, do the same in her account to allow you to view plans, and you should be able to "manage" most of her activities during your trip. If you purchase Disney Genie+ Service, you should see her name in your party and be able to add her to dining reservations. You won't be able to change any private account information, like reassigning her tickets from your account, but you will be able to manage most of her activities.

    If you aren't linked in Family & Friends, you'll need to send an invitation to her email to do so before you can start sharing plans. Once you're all linked together, the fun can begin! If you need help, please call the My Disney Experience helpline. They will walk you through the process.

    Your family will be visiting during the EPCOT International Festival of the Arts, so I hope you can sample some of the delicious food and take in some gorgeous art. I was there last week and discovered that many artists are available to sign their work for any pieces you purchase. What a souvenir that would be!

    Hannah, I know your visit is going to be fabulous! Please stop by planDisney anytime.

    Magic awaits,
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Meet the Panelist: Elaine, Florida

Bright Suns! I'm Elaine, a retired teacher dividing my time between my home state of Kentucky and the Sunshine State. I married my college sweetheart, and now that our only son is grown, we are exploring the empty-nest life. My family has been visiting Walt Disney World Resort for over 25 years, so if you have questions about adult-only visits, plant-based meals, thrill attractions, and Florida-resident perks, I'm here for you in full Force. Like Yoda would say, "Trips, we will plan!" Learn More About Elaine

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