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  • On Oct 5, 2022
    Jodi from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    My mother is in a wheelchair how do we handle lines ?

    Hiya, Jodi, and welcome to planDisney!

    I’m happy to report that the Disneyland Resort does a wonderful job of accommodating Guests with wheelchairs and disabilities, to make their experience as comfortable as possible. First, I recommend checking out this page highlighting Services for Guests with Mobility Disabilities. Here, you’ll find helpful information about attraction access, disability parking, and more.

    Depending on your mother’s specific situation, another possible service to consider is Disability Access Service (DAS), which is a program offered to Guests who have a hard time waiting in a conventional queue due to a disability. If, however, her disability is based on the necessity to use a wheelchair, then she’ll either be able to wait in the standard queue in her wheelchair, or receive a return time at the attraction that is comparable to the current standby wait.

    In addition, Electric Conveyance Vehicle (ECV) and wheelchair rentals are available on a first-come, first-served basis daily. You can find them located to the right of the Disneyland Park Main Entrance, and they can be used throughout Disneyland Park and Disney California Adventure Park. 

    If your mom has any additional questions, she can also contact Disability Services at (407) 560-2547, or send an email to disability.services@disneyland.com.

    I hope this information helps your mom enjoy her visit to the Disneyland Resort, Jodi! Please stop by with any additional questions... we’re all EARs!

    See ya’ real soon,
thumbnail image for Kristin

Meet the Panelist: Kristin, California

Greetings from sunny California! I live less than an hour from the Disneyland Resort, and have been an Annual Passholder (and now a Magic Key Passholder) for more than 20 years! As a mom of three kids ages 5-10, I consider myself an expert at navigating the Disneyland Resort with little ones. My family of five can’t get enough of the magic and happiness we encounter every time we step foot on Main Street, U.S.A. I look forward to sprinkling pixie dust on your next visit to the Happiest Place on Earth! Learn More About Kristin

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