dlr planning 12
  • On Jan 8, 2022
    Tracy from IA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    My mother wants to go but can’t walk that distance. Do you have scooters available to rent for elderly people?

    Heigh-ho, heigh-ho, it’s off to planDisney you go, Tracy! We’re so glad you found your way here. 

    I can relate to your question, since my mom has recently been using a wheelchair at the Disneyland Resort, and it has helped her navigate the theme parks more easily. So, I’d love to help your mom find a better way to get around the parks, too!

    I’m happy to report that yes, the Disneyland Resort does offer both Electric Conveyance Vehicles (ECVs) and manual wheelchairs for rent. The ECVs are single-rider, 3-wheel electric conveyance vehicles for Guests with mobility challenges. So, this could be the perfect solution for your mother. ECVs can be rented just outside the theme parks, to the right of the Disneyland Park Main Entrance, adjacent to Stroller Rentals. Or, if you plan to stay off-property and park in the Pixar Pals parking structure, you can also rent an ECV at the bottom of the structure, before entering security. This way, your mom won’t have to worry about the walk from the parking structure to the theme parks, which can be a lot for someone who struggles with walking. Just keep in mind that ECVs and wheelchairs are available for rent on a first-come, first-served basis, and they can’t be reserved. 

    If you prefer to have the ECV with you continuously through your entire stay (as opposed to renting it on a daily basis), you can also choose to rent through our Disney Featured Provider, ScooterBug, a private mobility rental company in Anaheim. ScooterBug provides length-of-stay rentals for Guests staying at the Hotels of the Disneyland Resort. You can even have your ECV delivered directly to your Resort Hotel, which is a convenient, stress-free option. For more information, you can visit ScooterBug.com/Anaheim or call (800) 726-8284.

    Last but not least, I recommend checking out this page to explore more services available to Guests with mobility disabilities. Should you have any additional questions, you can also contact Disability Services at (407) 560-2547, or send an email to disability.services@disneyland.com.

    I hope this information helps your mom enjoy her experience at the Disneyland Resort, Tracy! Wishing you all a magical, pixie-dusted vacation at the Happiest Place on Earth!
    Kristin
thumbnail image for Kristin

Meet the Panelist: Kristin, California

Greetings from sunny California! I live less than an hour from the Disneyland Resort, and have been an Annual Passholder (and now a Magic Key Passholder) for more than 20 years! As a mom of three kids ages 5-10, I consider myself an expert at navigating the Disneyland Resort with little ones. My family of five can’t get enough of the magic and happiness we encounter every time we step foot on Main Street, U.S.A. I look forward to sprinkling pixie dust on your next visit to the Happiest Place on Earth! Learn More About Kristin

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