child with Mickey
  • On Apr 7, 2022
    Antonio from OH Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    My mother is trying to come to Disney World with us for 2 days to see her new grandson but she has a 6-day park hopper non-expiring ticket from 2008. Her ticket has no number to enter into the app and I'm unable to add her to our party reservation.

    Hey Antonio, and welcome to planDisney!

    How sweet is it for your mother to be visiting her grandson for the first time! The image of that meeting makes me smile for sure. 

    There should be no issues with your mother using her 6-day ticket, as all unexpired theme park tickets with remaining admission days are honored. To get the assistance she needs with linking her theme park ticket to My Disney Experience, she will need to call 407-939-1289 to speak with a cast member. In addition, she can check with Guest Relations at the theme park when she arrives. 

    To ensure that she is included in your plans, you will want to add her to your Family & Friends List, and once her tickets are linked to her My Disney Experience account, you will be able to include her in all of your plans. 

    Please let us know if you need additional assistance prior to your arrival date; we are here to help.

    Have a magical gathering!

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Meet the Panelist: Raquel, Texas

As a mom of two children 6 years apart in age, it takes some creative planning to give each child a memorable Disney experience. Adding in a sprinkle of surprise pixie dust makes each vacation special for everyone.
Learn More About Raquel

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