Welcome to
planDisney, Christina!
Thanks for stopping by, we are so happy to hEAR from you! How sweet of your mother, to gift your family tickets to
Walt Disney World Resort. I bet you all are anxiously awaiting a date to begin planning for this visit. Hakuna Matata, I’ll help you figure out the details so that you can do just that!
Without knowing the specific details of your exchange certificates, my best recommendation would be to call the
Walt Disney World Resort existing ticket line. A Cast Member there will be able to help sort through the specifics of your exchange certificate(s). They will be able to make sure you are listed, as an “eligible person” to pick up the tickets, since they were gifted to you. (Tip: If you are eligible to pick up the exchange certificates, you will be able to pick those up at the ticket window located at the gate of the park). The Cast Member will also be able to check to see if your specific exchange certificate(s) does have an extended expiration date.
Once the details have been sorted through, you will be on your way to planning your
Walt Disney World Resort vacation! In the meantime, let us know if there’s any other questions we can answer for you.
See ya real soon!
-Shantel