Woman in wheelchair shopping with friends; Disney Springs
  • On Apr 12, 2024
    Jennifer from AL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Will my mother, who is on medication for a disease that she is not supposed to be in extreme temperatures for, be allowed to still qualify for a DAS pass? I’m afraid that I will have to cancel future trips due to this change

    Hi Jennifer,

    Thank you for stopping by planDisney! 

    With the recent changes in the Disability Access Service (DAS), I can understand your concern. Unfortunately, we cannot determine whether or not your mother will qualify for the service. She will need to have a pre-arrival conversation through the live video chat feature.

    Having used DAS in the past, I hear your worry. It certainly made navigating the parks more manageable for my family. Looking at your arrival dates, however, I am hopeful that the temperatures might be doable for at least part of the day. My family used to travel in July and August. We started going in December to experience the Holidays at Walt Disney World Resort and it is now my favorite time of year to visit. The weather has actually been quite lovely.

    When we do go during the warmer months, we will head to the parks in the morning, eat lunch, and then go back to the resort in the afternoon. We then head back to the park in the evening after the temperature has gone down a bit.

    Be sure to also check the Services for Guests with Disabilities. There may be other support mechanisms available that will help you all manage the theme parks. I would suggest that you take a look at the Theme Park Guide Maps for Guests with Disabilities. They should help you determine where the mobility access is for select attractions.

    Jennifer, I do hope you both are able to continue visiting. Life is short and it sounds like you all have good memories together in the parks. Sending a wish to the Evening Star hoping you can find a way to travel back to the magic.

    Magic and memories,
    Donyell
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Meet the Panelist: Donyell, North Carolina

Hello from North Carolina! I am a mom of twin girls, wife, and university professor who has been inspired by the creativity of Disney for a lifetime. Since my first Disney visit when I was 12-years-old, I have been drawn to the adventures crafted by Disney Imagineers. Planning Disney vacations helps connect me to families who will find in Disney the kind of joy my family has experienced over the years. Allow me to help you map your own Disney journey so that you, too can create the memories of a lifetime! Learn More About Donyell

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