Welcome back to planDisney, Hannah!Yeehaw! Your mother-in-law is in for a rootin' tootin' time when she comes to enjoy a visit to sunny Southern California and the Disneyland Resort with you. I'm sorry things haven't worked out well for your mother-in-law to purchase theme park tickets so far. Perhaps, the evil Emperor Zurg or one of his robot minions has been interfering with things. Hopefully, we can find a way to help her on her way to The Happiest Place on Earth! And, who knows? Perhaps you can help be the Galactic Hero who helps make it a reality for her.While Disneyland Resort theme park ticket purchases are generally straightforward and smooth, there are a few areas that may be worth confirming. One possible cause of issues with ticket purchases may be related to accessing the Disneyland Resort ticket systems from an international location. I've usually noted cases like this related to booking stays at one of the Disneyland Resort Hotels. But I can imagine it could impact theme park ticket purchases as well. In such cases, I recommend visiting the website rather than trying to use the Disneyland mobile app. Doing things like clearing the web browser cache or using private/incognito mode in the browser may also help smooth the way. If those types of things don't help, it may be that an authorized Disney travel planner In the United Kingdom may be able to offer some assistance before your mother-in-law travels to the United States. If there are still issues, it may be more straightforward to purchase tickets and book theme park reservations after she arrives in the United States. Just in case, it may also be worth checking that a ticket type valid for visits in October is selected. For example, the current Disneyland Anniversary ticket offer is only available for visits through August 14, 2025.I hope that offers some ideas for resolving this situation, Hannah. With the combination of the Disneyland Resort 70th Celebration and Halloween Time at the Disneyland Resort, your mother-in-law will be visiting the Disneyland Resort at a magical time. As fellow Guests and Magic Key holders like you, my fellow planDisney Panelists and I are pleased to offer support and advice to make your experiences with the Disneyland Resort as memorable as they can be.Have a magical time, Hannah!~Tony
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