Happy the Dwarf Topiary at Epcot International Flower & Garden Festival
  • On Apr 5, 2022
    Matthew from NJ Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    My mother in law lives in Florida and got exchange certificates for herself and my father in law. We just found out that she hasn’t linked her certificates to anything and now the parks are all full. Will they be able to get into the parks with us?

    Hey there, Matthew, and welcome to planDisney! Right now is such a busy time for the Walt Disney World Resort. With the 50th Anniversary Celebration in full swing, EPCOT’s International Flower & Garden Festival in full bloom, and Spring Break in full effect, the Theme Parks are bustling! While this is extremely exciting, it definitely adds some stress to the planning process. 

    Matthew, unfortunately, the Theme Park Reservation Calendar does not show any availability for your arrival dates. Walt Disney World currently requires that Guests have valid Theme Park Tickets and a Disney Park Pass Reservation to gain entry into the Theme Parks. So if your parents are without park reservations, they would not be able to enter the Theme Parks with your vacation party. 

    All is not lost! I recommend that you speak with an Existing Tickets Cast Member at (407) 934-7639 to explain your current situation and see if there are additional options available to your parents. Cast Members always have something up their sleeve, and perhaps they have some viable options to meet your needs! As you can imagine, the phone lines are pretty busy right now, so I suggest giving the Cast Member a call when the lines open at 7 a.m. EST to try and get the shortest wait time. I also suggest that you continue to review the Reservation Availability Calendar to see if availability opens up. Be sure to link the exchange certificates in the My Disney Experience account ahead of time so you can quickly grab any available reservations if they open up. 

    I hope this helps, Matthew!

    Until Next Time, 

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Meet the Panelist: Phillip, Alabama

Hi there! I’m Phillip from Alabama and you can consider me your skipper. I love helping families navigate the Walt Disney World Resort. Disney planning is like a trip through a jungle - there may be twists and turns but with a little patience and pixie dust I’m here to help you have the most magical time! Learn More About Phillip

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