Family at Pool
  • On Jan 6, 2023
    Alexis from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    My mother in law booked our hotel and made the deposit, she will not be attending the trip with us but still wants to pay for the remainder of our room, as it is a birthday gift. Will we have any issues checking in since she will not be there?

    Hi Alexis, and welcome to planDisney where we love sharing our best tips and heartfelt advice from the perspective of real guests, just like you!

    I can't think of a more thoughtful birthday gift than time with your loved ones in the Happiest Place on Earth! It's so lovely that your mother-in-law will be gifting your hotel stay to your family. My best advice for this arrangement is to ensure that all guests staying in the hotel room are listed on the reservation and that you have the hotel confirmation number on hand. When you check in for your stay, a friendly Cast Member will use this information to look up your reservation and help you complete check-in.

    Additionally, you can use the confirmation number to link your hotel reservation to your Disney account through the "My Hotel Reservations" page on the Disneyland website or on the official Disneyland mobile app. If you're using the app, just tap the three horizontal lines in the bottom right-hand corner of your app screen and navigate to "My Future Plans." From this screen, you'll see a prompt to link your resort reservation by typing in the confirmation number, your last name, and your arrival date. Again, as long as this information is listed in the original hotel reservation, you should be good to go! I love having all my dining, hotel, and Enchanting Extras reservations all listed together and easily accessed in the Disneyland mobile app, so if you haven't already downloaded it, I highly suggest you do so before your visit! You can even initiate the mobile check-in process for your hotel directly in the app.

    If you'd like to speak to a Cast Member about any changes to your hotel reservation, you can visit Guest Services or you can use the Chat feature in the Disneyland mobile app. I hope this helps you and your mother-in-law continue coordinating your plans for your upcoming visit to Disneyland Resort, Alexis! I am so excited to see that you'll be coming in just a few short months, and during an especially dazzling time - the Disney100 Anniversary Celebration! Don't miss the new nighttime spectaculars - Wondrous Journeys will light up the sky over Disneyland Park while World of Color - ONE will highlight favorite moments from the Disney stories we've come to love over the years. I just can't wait for all the platinum celebrations across Disneyland Resort!

    If ever we can help offer any other recommendations or answer your planning questions, please come back and see us again here at planDisney!

    I'm wishing you pixie-dusted memories with your loved ones,

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Meet the Panelist: Tishra, Washington

From my casita to yours, welcome to planDisney! I'm Tishra, a Spanish-speaking Colombian American living in the Pacific Northwest. I'm a college professor, a happy wife, and a mom to two little girls who hold magic in their hearts as much as their parents do! Our family believes in celebrating every milestone, from life's biggest moments to all the details in between. If you want to commemorate something special with a Disneyland Resort vacation, I'm here to help you out in English or Spanish. Learn More About Tishra

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