Hi Maria! Welcome to planDisney!
I see you will be arriving tomorrow at the
Walt Disney World Resort during
The World's Most Magical Celebration! Be sure to check out the two new nighttime spectaculars. At
Magic Kingdom Park enjoy
Disney Enchantment spreading shimmering EARidescient glimmer from Main Street U.S.A. to
Cinderella's Castle.
Harmonious brings people together through Disney music and stories at
EPCOT.
Speaking of EPCOT, you are arriving at the very beginning of
The International Festival of the Arts. I personally love having the
DISNEY ON BROADWAY Concert Series in Florida during my vacation. And who does not love a little art on a plate? Be sure to check out all the
food studios located throughout the park.
I am beyond sorry COVID has struck your family like so many of us in the recent weeks, myself included. I thank you and your mother for abiding by the
Health Protocols set forth by Walt Disney World. The site states, if you are your party, cannot meet these standards to please contact the
Disney Reservation Center to reschedule your visit. I do not see the wording on refunds, but I suspect a friendly Cast Member will be able to address your question specifically. Another option may be to
reassign the unused ticket to another person.
Again, my heartfelt wishes for a speedy recovery to your mother. I hope your vacation will remain a Magical and healthy adventure.
See You Real Soon,
Cindy