Mom And Daughter Resort Room
  • On Oct 9, 2013
    Michelle from VA Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    As the mother of a child with a disability, I have a concern about the new DAS card. Will Disney also place a photo of a parent/guardian on a card? I believe it could be beneficial to have both - safety for the child and to eliminate abuse of the system.

    Welcome to the Disney Parks Moms Panel Michelle!

    As a Mom of a child with several different types of disabilities, I completely understand your concerns.  It will take some time to adjust to the new Disability Access Service (DAS) Card but I am hoping that once the system is in place it will serve Guests on a more individual basis.

    Guests who are unable to wait in a regular queue can obtain a DAS by visiting Guest Relations when they visit the first theme park of their trip. The Guest who requires the card will need to be present to obtain the DAS to have their photo taken for the card.  The idea behind placing the picture on the DAS is to eliminate abuse and ensure that the Guest who needs the assistance is actually boarding the attraction.  If for any reason, you do not want your child's picture taken and placed on the card, please discuss it with the Cast Members at Guest Relations.  They will assist you to the best of their abilities so that you are comfortable.

    You could also contact Disney prior to your trip to discuss your concerns by email at or calling 407-560-2547.  Please keep in mind that this is a new system and there may be some changes along the way.

    Wishing you minnie magical memories :-) Allison V.
thumbnail image for Allison

Meet the Panelist: Allison, Georgia

I'm a Disney-fanatic! I made my first trip to Disney World the year it opened and have grown up crazy for all things Disney. As the Mom of a son with Cerebral Palsy, I love providing recommendations for families traveling with a special needs member. Learn More About Allison

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