Family on dock at Yacht and Beach
  • On May 8, 2022
    Shannon from SC Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    My mother bought park tickets and made reservations for my family of 4. She purchased under her Disney account. I have the reservation number. How can I connect our tickets to my disney account?

    Hi Shannon,

    Welcome to planDisney and thank you for your question!

    So great to hear that you’re planning for your summer vacation! Since your tickets are already purchased, the best next step would be to add them to the My Disney Experience mobile app. To do this, you’ll want to create an account and once signed in, select the three horizontal lines in the right corner and select the box titled “Tickets and Passes”. Next select “Link Tickets & Passes”. Under the “Ticket or Pass” banner, add that confirmation number for your tickets. Once added your tickets should flow into your app.

    If this doesn’t work for some reason, a second option would be for your mom to share your plans with your app. To do this, she would select the three horizontal lines in the right corner and scroll down to “My Profile”. Next, she’d select “Family & Friends List” and choose your name (since she most likely added it during the ticket process), then she’d choose “Send Email”. Once she enters your email and shares the plans with you, you’ll need to accept via email and your family’s tickets should flow into your app! You should see them under the “Tickets and Passes” section. If they aren’t showing yet, make sure your mom chooses “All My Plans” under your name in her app. 

    Remember you can always reach out to the My Disney Experience and MagicBands desk if further technological help is needed. Since you already have your Disney Park Pass reservations, you’re a few steps closer to your summer vacation! Just make sure you see them under "Future Plans" within the app.

    I hope this “Bit By Bryanna” is helpful as you prepare for your trip in a few weeks. If you have any other planning or vacation questions, please feel free to reach out, I’m always happy to help!

    The Magic Is Calling, 

thumbnail image for Bryanna

Meet the Panelist: Bryanna, North Carolina

Welcome to planDisney! My name is Bryanna and I am a "Disney-lifer". I have traveled to the Walt Disney World Resort since my toddler years and I have not been able to get enough of the magic. Whether we are at the one of the Walt Disney World Theme Parks or a Disney Resorts Collection Hotel, it is a way to escape every day life. I have planned many family vacations and now it is my turn to help you. Through my experienced lens, I take joy in being a part of your magical journey! Learn More About Bryanna

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