Mom and Daughter at Disney's Polynesian Village Resort Room
  • On Feb 13, 2013
    Victoria Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi Moms, We, are traveling on 2/24/13 & are staying at AOA. Since we are traveling with 6 people we want to ship some of our things to the resort before our arrival. Where to/how should we address our package(s) & how do we pick them up?

    Hi, Victoria!

    If you would like to ship some items to your resort, pack up your box and mail to:

    RESORT GUEST  - FIRST/LAST NAME
    c/o Disney's Art of Animation
    1850 Century Drive
    Lake Buena Vista FL  32830

    On the bottom left corner of your package, clearly print:

    RESORT GUEST - FIRST/LAST NAME
    ARRIVAL DATE
    CELL PHONE NUMBER

    Make sure to allow plenty of time for your package to be delivered.  I always like to put a tracking on my packages to see where they are in transit and when they arrive(d) just in case there are any issues.  When you arrive, let the Cast Member at check-in know you are expecting a delivery.  Usually, if it has arrived, there will be a note in your reservation when they look up your information.  They will let you know where to retrieve your goodies!  If you plan to ship this same box back, make sure to keep the box and packaging to make the return packing easier.

    Have a great time at the beautiful Art of Animation Resort!
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Meet the Panelist: Cathy, Ohio

Hi, I'm Cathy from Cleveland. I love to travel, especially in the winter to escape the snow and cold of Ohio! My husband and 2 kids share my enthusiasm for travel, so we enjoy our adventures together whether it is hiking at a National Park, sailing on a Disney Cruise Ship, or going to Walt Disney World which is our home away from home. My husband proposed to me in front of Cinderella Castle and we have not stopped visiting ever since! It's a blast helping guests here at planDisney! 
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