Mom and Daughter at Disney's Polynesian Village Resort Room
  • On May 22, 2010
    Roxanne from NL Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi moms,ds10 has disability so booked preferred rm @asm to be close to main bldg & bus stop. he can walk but tires. my Q, do these bldg have elevators? ds can do steps but should avoid them if poss. 2 b safe should I call to make a request for ground


    The buildings do have elevators.  However, you can still be a long way from an elevator, depending on room location.

    In your situation, I think you should call reservations and speak to an agent in detail about your situation,  They will be able to note your needs on the reservation, and can make a special request for the best rooms that way.  A ground floor room may be the best option, but it could be that a room on another level right beside an elevator would be easier to acquire.  I think you should have this noted on the reservation so the cast member making room assignments can determine what will work best for your son.

    That number to call is 1-407-WDISNEY (934-7639)

    Have a great vacation!
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Meet the Panelist: Heather, Kentucky

I'm a member of the original 2008 Moms Panel and am happy to be back again to help you plan! We are DVC members who visit 2-3 times per year with our 3 young daughters, and I am only one visit away from being able to say I've stayed in every Disney resort! Learn More About Heather

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