Mom And Son Nemos Reef; mom hugging son; laughing
  • On Apr 18, 2011
    Tracey from NJ Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi Moms,booked Disney cruise for May 2012. I know that you can download documents on-line when you do online check in, but will we also receive documents in the mail prior to our sail date?

    Hi, Tracey!

    Congratulations on your cruise next year aboard Disney Cruise Line (DCL)! DCL does deliver your cruise documents in the form of a booklet, and they usually arrive 10 – 14 days prior to your sail date.

    As long as your reservation has been paid and you are within the window for your status, you can visit and complete an online check in process and view and register for onboard activities. This helps expedite the process, but I usually save my paper and sign the documents which are delivered in my travel folder.

    Your "status" I referred to depends on if you've sailed (and how many times you've sailed) with Disney. Platinum (and concierge guests), Gold and Silver Castaway Club members are allowed to register in advance (120, 105 and 90 days respectively).

    I hope that helps you plan and gets you even more excited about your cruise. Have a wonderful day and a magical vacation! Bon voyage!

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Meet the Panelist: Andi, Alabama

Anchors aweigh! Time to set sail aboard Disney Cruise Line, and I'm just the mom to help you navigate the waters of planning. From stem to stern to ports of call, I'll show you the ropes of pixie-dusted vessels filled with magic and adventure. Learn More About Andi

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