• On Sep 24, 2021
    Lionel from AZ Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi, my Mom won a 2 night stay at the CA resort with park passes and we were reserved for Monday the 27th of Sep. and she received an email saying she needed to reserve entrance to the park is this true?

    Hello Lionel! 

    Welcome to planDisney! Thanks so much for bringing your question our way! 

    First of all, a big congratulations to you and your mom for being the big prize winners! I’m sure you’re anxious to begin your magical vacation to “The Happiest Place on Earth!” 

    The Disneyland Resort made an update to the ticket purchasing system that allowed Guests to make their Theme Park Reservations during the ticket purchase process. So you may already hold the necessary reservation. If you would like to confirm your Theme Park Reservation, please log in to your Disneyland Account and visit My Disneyland then click Ticket and Reservation Details. Finally, click on the “View My Park Reservations” hyperlink. You’ll be able to see Theme Park Reservation details for your entire party. This information can also be found on the main landing page of the Disneyland Mobile App. If you find your reservation information in either of these locations, you should be all set for your vacation.

    Because you won the tickets, I also recommend checking with the organization that awarded the prize to ensure there are no additional guidelines that should be followed. 

    I hope you enjoy your magical visit to the Disneyland Resort! Please come back and see us with your future questions! 

    Tiffanie 
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Meet the Panelist: Tiffanie, California

Greetings from San Diego, CA! I'm a wife, cat mom and Disney-loving "childfree millennial." I've traveled all around the world, but my favorite place to visit is "The Happiest Place on Earth!" I've been going to the Disneyland Resort for over 25 years. Each time I step through the turnstiles to enter the world of yesterday, tomorrow and fantasy, I feel the magic of Walt Disney's original park. I can't wait to answer your questions and help you experience all that the Disneyland Resort has to offer! Learn More About Tiffanie

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