Mom and Daughter in Cars Land; mickey ears; day time; smiling
  • On Jan 22, 2024
    Katy from CO Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    My mom wanted to go but due to her health she can no longer go. Can I give her ticket to my niece?

    Welcome to planDisney, Katy! Thank you so much for trusting us with your question and I'll be delighted to share what I hope will be some helpful answers as you plan your upcoming visit to Disneyland Resort!

    I'm so sorry to hear your mom is unable to travel with you. The Disneyland Resort team understands when plans change, and luckily, there is some flexibility provided in your ticket purchase. Unless otherwise stated in the ticket's terms and conditions, your mom's ticket can be reassigned to another Guest in a couple of different ways. First, tickets are officially assigned to a Guest at the time of their first use, when they are scanned at the entrance and a Cast Member takes a photo of the person using the ticket. At that time, the ticket is formally assigned to that Guest and can no longer be used by or reassigned to anyone else. So even if your mom's name is on the ticket, it would be reassigned to your niece at the time of first entry to a Disneyland Resort theme park.

    However, I understand if you would prefer to change the name on the ticket in advance. I have done this in the past because it helps me stay organized and minimizes any confusion among the tickets of my travel party. In this case, you would simply need to call Guest Services using the Tickets line and speak with a Cast Member to request a name change on the ticket. Again, the ticket will be officially assigned to the Guest at the time of first entry, but it is nice to know the correct name corresponds with the Guest using it. 

    I hope this is helpful, Katy. Please give my best wishes to your mom and I truly hope your family has a wonderful visit to Disneyland Resort. If we can assist with anything else in the meantime, please feel welcome to reach out to planDisney again.

    Magic awaits,

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Meet the Panelist: Tishra, Washington

From my casita to yours, welcome to planDisney! I'm Tishra, a Spanish-speaking Colombian American living in the Pacific Northwest. I'm a college professor, a happy wife, and a mom to two little girls who hold magic in their hearts as much as their parents do! Our family believes in celebrating every milestone, from life's biggest moments to all the details in between. If you want to commemorate something special with a Disneyland Resort vacation, I'm here to help you out in English or Spanish. Learn More About Tishra

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