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  • On Apr 1, 2019
    Tara from GA Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    My mom and I are sailing with my son (10) and his sister (4) on the Fantasy May 25th. My son has severe Eczema and is allergic to laundry detergents. Will we be able to have sheets and towels washed with hypoallergenic detergent?

    Hi there, Tara!

    Welcome to the Disney Parks Moms Panel!  I am so excited to hEAR you have an adventure at sea with Captain Mickey planned for NEXT month!!!  Can you believe that you can actually say that it is NEXT month!?!?  I am so excited for you and the FANTAStic adventure that awaits you.

    Disney Cruise Line is always so very accommodating to Guests’ specific needs, whether it be dietary restrictions or other allergy-related issues.  In order to have the linens and towels in your stateroom washed with hypoallergenic detergent, it is necessary to have your reservation noted with that information.  You can do this by contacting Disney Cruise Line at (800) 951-3532 or the travel agent that booked your vacation for you (if you used one).  You can also go through the online “chat” feature on the Disney Cruise Line webpage to have this information added to your reservation.  But, as always, I do recommend checking with your stateroom host or hostess once you are onboard to ensure that the information was properly received.  They will have been notified of this information, but if there is an issue or somehow the proper information did not get relayed to them, then they will make the adjustments needed at that time and for the remainder of your voyage.

    Since you’ve probably booked all your onboard fun and excursions at this point, all you need to do now is just count down until your adventure begins!  You will also want to ensure you have the Disney Cruise Line Navigator app on your smartphone which will have a full schedule of entertainment and activities, menus, deck plans and much more!

    Please visit again if you have any other questions!  Say hi to Captain Mickey for me!

    Happy Sailing!
    Stephanie
thumbnail image for Stephanie

Meet the Panelist: Stephanie, Texas

Hello from Texas!  I am a stay-at-home mom to two young boys and a Disney Cruise Line addict!  In my circle of friends and family I am the one that people reach out to for information on Disney vacations.  My family loves seeing the world aboard Disney's amazing ships and I look forward to helping you plan your own magical Disney Cruise Line vacation!   Learn More About Stephanie

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