Epcot and monorail at night
  • On Dec 12, 2021
    Muoi from FL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi, my mom is. Retired cast member. How does she make reservation and link guests to her account?

    Hi, there!

     Welcome to planDisney, Muoi. I'm so glad you stopped by! It looks like you're planning to visit the Walt Disney World Resort tomorrow. That's super exciting!

     Please thank your mom for me. I'm sure she made lots of magic happen for Guests over the years as a Cast Member! The incredible Cast Members in and out of the theme parks truly make the Walt Disney World Resort "The Most Magical Place on Earth."

     I'm not sure if you're asking about standard Theme Park Tickets or rather, complimentary tickets your mom received as a Cast Member. If she has purchased Theme Park Tickets, she can assign them to anyone connected to her Family & Friends list on her My Disney Experience account. Once those tickets are assigned to Guests, she can make Theme Park Reservations for everyone in your travel party via the Disney Park Pass System.

     With just one day until you visit the theme parks, I very much recommend you call the Ticketing Team at (407) 934-7639. If you can provide the Cast Member you speak to with more information about the tickets your mom has, they'll be able to better assist you!

     Be sure to take advantage of all the holiday happenings while you're in the theme parks. My favorite seasonal offering is the Candlelight Processional at EPCOT. Did you know the concert choir is comprised of Cast Members? I just love that!

     I hope this was helpful, Muoi. I'm wishing you a magical (and merry!) visit to the Walt Disney World Resort!

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Meet the Panelist: Ashley, Pennsylvania

Hi, there! I'm Ashley, and I have been a fan of all-things-Disney for as long as I can remember. My family and I enjoy sprinkling Disney magic into our everyday lives, but we most love making memories together on a Walt Disney World Resort vacation! The unique entertainment, fantastic dining, and incredible attractions completely immerse our family in the magic of Disney storytelling and keep us coming back to "The Most Magical Place on Earth" year after year.  Learn More About Ashley

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