Mom and Daughter at Disney's Polynesian Village Resort Room
  • On Apr 21, 2012
    Kim from SC Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    My mom needs to rent an ECV and is thinking of renting it for the week from any outside source that delivers to Disney in order to guarantee she will have one. Will we have any problems getting it transported with us on the bus, monorail, or water launch?

    Hello, Kim,

    Please give your mom all the reassurance she needs that she won't have any trouble.  My mother is in a wheelchair, and she's gone to Walt Disney World with us more than once and never, ever had any difficulty with Disney transportation.

    The cast members are well trained and incredibly accommodating to help guests.  My father still talks about how impressed he was with the service my mother received.  

    I should note that sometimes when water levels vary, water launches may not be able available; however, another form of transportation will take its place. Also, when loading a bus on an ECV, it can be a little tricky to steer it directly onto the ramp.  Your mother way want to practice a bit.  I've also seen, if it is possible for your mom, to step off the ECV and allow someone else in your party to steer it up the ramp onto the bus.  

    Have a wonderful trip!  Please let us know if we can help again. 
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Meet the Panelist: Kara, Nebraska

I am a retired teacher with a family of 3 adult sons who have grown up through Disney. I am known by friends as the Star Wars loving Disney Nerd who always wants to serve up tips and ideas of how to make visits to Walt Disney World special and magical.  Learn More About Kara

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