Photo of the exterios of the France Pavillion in Epcot
  • On Nov 3, 2022
    Bonnie from ON Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi! My Mom bought a paper ticket and has her own my disney experience. How do we link her ticket and then link her to my account so that I may book all of our Disney Genie rides? How do we "scan" in for out lightning lanes? Thank you!


    Thanks for asking your question to planDisney!

    We have two steps to go through here, so let's go through them, one-by-one.

    Step 1: Linking Mom's ticket to her My Disney Experience account
    Start by visiting the Walt Disney World website from her account and go to "My Disney Experience" from the top menu, at the far right. In that drop down menu, select "My Plans". You should see a series of circles lined up horizontally, one each for different kinds of reservations. Hover over the "Park Tickets" circle and then click on the "Link" button that pops up. Enter her confirmation number and it will add it to her plans.

    Step 2: Link your two My Disney Experience accounts
    Now it is time for you to invite your mother to be your account buddy! From your My Disney Experience account, go in again and go to "My Disney Experience" from the top menu, at the far right. In that drop down menu, select "My Family and Friends". At the bottom you should see a button to "Add a Guest". Follow the steps there, and it will send a message to your mom, asking her to approve the pairing. After she confirms it, you will see her in your plans!

    You are good to go now. When you choose your Disney Genie+ attractions, you will have the option to pick for both of you.

    As to your other question, how do you scan in? The Genie+ Lightning Lanes use "turnstiles" that scan your phone or MagicBand to confirm that you have a valid Genie+ pass for that time. They are essentially the same as the ones that you use to enter the parks, and the same as the ones that you used in the old FastPass days. Just hover your phone or band in front of the Mickey Mouse icon, and it will glow green to show that you are about to become the star of the show!

    Please feel free to write me back directly if you have any follow-up questions.

    Have a Magical Vacation!

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Meet the Panelist: Doug, Indiana

I am one of the Dads on the planDisney Panel, and I love to help parents plan their vacation, with a focus on showing them how it can be fun for them too. I am also here to help Dads plan some nice surprises for the Moms in their life (they deserve it!). Learn More About Doug

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