Christmas on Main Street
  • On Oct 23, 2020
    Nicole from CA Asked

    When I can modify existing Christmas 2020 resort reservation to Christmas 2021? I called yesterday (and almost cried) but they said they can only modify to dates in Sept. 2021. I want to modify not cancel and rebook so I keep trip insurance I paid for.thx!

    Hi Nicole,

    How nice to see you stopping by planDisney with another fantastic question!

    Well first, let me say I empathize - there have been several vacation planning moments when I almost cried as well. I have learned to keep hope. There is plenty of magic still left in the world! I have a reservation for April of 2021 and I just called to try to modify it. I made my reservation directly through the Walt Disney World Resort website. The Cast Member I spoke with would have been able to modify my reservation to the week of Christmas for 2021 because there was availability but the price was going to be quite a bit more for the same resort.

    If you made your reservation through a third-party vendor or travel agent, you will need to modify it through the same third-party site or travel professional. Otherwise, I suggest that you call back at 407-939-5277. I do know that those dates opened up fairly recently for booking dates in late 2021, so perhaps you called just before they did. Also, I suggest that you check the resort hotel updates. It may be that you made a reservation at a resort hotel that has since changed reopening dates and they would need to move you to a different resort hotel.

    One of the reasons I love booking a vacation package with the Walt Disney World Resort is because the cancellation process has gone so smoothly for us in the past. As long as we have canceled prior to the cancellation deadline, we have received a full refund of our deposit. We have not included airfare with our vacation packages in the past so I understand that you may need your trip insurance to cover airfare already purchased. 

    Nicole, I am sending a little extra pixie dust your way trusting you will get your trip modified! 

    Magic and memories,
    Donyell
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Meet the Panelist: Donyell, North Carolina

Hello from North Carolina! I am a mom of twin girls, wife, and university professor who has been inspired by the creativity of Disney for a lifetime. Since my first Disney visit when I was 12-years-old, I have been drawn to the adventures crafted by Disney Imagineers. Planning Disney vacations helps connect me to families who will find in Disney the kind of joy my family has experienced over the years. Allow me to help you map your own Disney journey so that you, too can create the memories of a lifetime! Learn More About Donyell

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