Family at Lookout Cay
  • On Apr 9, 2026
    Marilyn from GA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    What mode should I place my cell phone in on the ship

    Hi, Marilyn!

    Welcome to planDisney! I love that you’re thinking through all the details for your upcoming Disney Cruise. Getting everything set ahead of time makes it so much easier to relax the moment you step on board.

    I recommend switching your phone to airplane mode to avoid any accidental roaming charges. It’s also a good idea to turn off cellular data in your phone’s settings just to be extra safe. However, if you need to be able to make calls during your trip, make sure to get in touch with your phone provider ahead of time to set up a plan that works for you.

    Once that’s done, you can connect to the DCL-Guest Wi-Fi to use the Disney Cruise Line Navigator app. If you haven’t downloaded it yet, now is the perfect time! It’s incredibly helpful during your sailing, with everything from rotational dining details to onboard chat and daily activity schedules.

    There’s no fee to use the Navigator app, and you can usually still send text messages through iMessage or WhatsApp, depending on your phone. Photos typically won’t go through, but you should be able to stay in touch with friends and family who use the same messaging options.

    If you want full internet access to check social media, send emails, or stream videos, you’ll need to purchase an internet package once you’re on board. Personally, I love the chance to unplug and just enjoy time with my family, but I know many Guests need to stay connected to work or home. I appreciate that Disney Cruise Line offers options to fit everyone’s needs!

    Marilyn, I hope your upcoming sailing is filled with smooth seas, magical moments, and plenty of relaxation. Please stop by planDisney again if you need more information.

    Happy sailing!
    Jen
thumbnail image for Jen

Meet the Panelist: Jen, Nevada

Hello from Nevada! I'm Jen - a married mom, social worker, and lifetime collector of Disney experiences. Disneyland Resort has been my "home away from home" since I was a child, and Walt Disney World Resort has become one of my favorite vacations spots as an adult. Whether it's celebrating special occasions, dining with food allergies, or making use of digital tools, I love helping Guests maximize their time and fun while visiting Disney destinations!  Learn More About Jen

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