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  • On May 29, 2018
    Heather from ON Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    How does Mobile Ordering work with food allergies? Is there a place to add a food allergy when ordering? Thanks!

    Hi Heather!

    Thanks for stopping by the Disney Parks Moms Panel. My little one has multiple food allergies, so I have quite a bit of experience accommodating his special diet during our Walt Disney World Resort vacations. In our experience, the Chefs and Cast Members at Walt Disney World Resort have always done a wonderful job at making sure that my son has safe and tasty food to enjoy while we are at our "home" away from home!

    Mobile Food and Beverage Ordering is a relatively new addition to Walt Disney World Resort quick service restaurants that allows Guests to order their food from their My Disney Experience Mobile App and avoiding restaurant queues. Unfortunately, Guests who need to accommodate a food allergy cannot use Mobile Food and Beverage Ordering to order an allergy-friendly meal. You will need to continue to order meals that accommodate food allergies in-person at the restaurant.

    I always recommend that you ask to speak to a Chef or Cast Member when you are accommodate a food allergy to ensure you have the most accurate information and to enjoy the best dining experience. So even though you won't be able to use Mobile Food and Beverage Ordering, ordering in person at the restaurant will allow you to have the safest experience for your meal. Plus, since other Guests will be taking advantage of Mobile Food and Beverage Ordering, you will hopefully experience shorter queues at quick service restaurants when you order your meals.

    Please let us know if you have additional questions as you continue planning your trip. T-T-F-N, ta ta for now!

    ~Crystal
thumbnail image for Crystal

Meet the Panelist: Crystal, Colorado

Hi! I’m Crystal and I’m a wife and mommy to three little Mouseketeers. My husband and I have been enjoying Disney Parks since before we were married, and now we take our children to see Mickey and the gang as often as we can, while  managing my oldest son's food allergies. Planning is key for my family to ensure that everyone has a safe and fun trip to our favorite place and it can be just as exciting as the trip itself. I can’t wait to help you plan your next adventure there, too! Learn More About Crystal

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