Sleeping Beauty Castle
  • On Apr 26, 2022
    Perla from KS Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hello, We mistanely purchased DisneyLand ticktes but needed Orlando tickets, we called a cast member and were told we could get a refund with a check but does anyone know how long it will take to arrive??

    Hi Perla and Welcome to planDisney! Thanks so much for stopping by and sending us your question.

    I'm so sorry you weren't initially able to get the tickets for the Disney theme parks you planned to visit. I hope you have since been able to get the correct theme park tickets to visit the Walt Disney World Resort! Unfortunately, we don't have access to guests' account information and I'm unsure how long it will take for you to get your refund check. I would suggest reaching back out to Guest Services by using the same phone number you used initially. 

    If you have any questions as you are planning your Disney Parks vacation, please visit us again at planDisney. We're always happy to help you plan all of the magical details whether you are visiting Walt Disney World in Orlando or Disneyland in Anaheim! 

    Happy Planning!
    Smiles,
    Lisa
    Lisa
thumbnail image for Lisa

Meet the Panelist: Lisa, Colorado

Hi everyone! I’m Lisa from Colorado where I live Happily Ever After as a mom, wife, and kindergarten teacher! I was raised on all things Disney and fell in love with Walt Disney World Resort on my first visit at seven years old. I'm an annual Passholder and I love to eat, drink and shop my way around the World. It’s truly my laughing place and I’m excited to help you plan special memories at The Most Magical Place on Earth! Learn More About Lisa

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