Radiator Springs
  • On Jun 1, 2022
    Cameron Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I just mistakenly purchased tickets i want to know how i can get my money back?

    Hi Cameron!

    Thank you so much for sending this Disneyland Resort Theme Park Admission Ticket question to us hEAR at planDisney!

    Oh no! This is a very unmagical question indeed. First, I'm so sorry for the mix-up! I've been known to accidentally pocket dial, send texts too early before I was done typing, mistakenly hang up when trying to switch calls, fall asleep while holding my phone so who knows what I did then, etc. A few days ago I somehow even managed to video call someone from a new-to-me button in the Instagram app! So even though I don't know how this happened, I fully know that mistakes near the check-out button can occur.

    Sadly Disneyland Resort Theme Park Admission Tickets are non-refundable. You can certainly reach out to the helpful Ticketing Helpline Cast Members by calling (714) 781-4636, but they might share the same info as what you can find in the 'Ticket Frequently Asked Questions' links. However, I am happy to share that while admission tickets are non-refundable, they are usually valid for an entire yEAR; if you're unable to use them before they expire, the value that you paid for them will remain forever and can be applied to a future ticket purchase.

    I'm so sorry that this wasn't the answer you were sEARching for, Cameron. But I do hope that you're able to enjoy some magic of Disneyland days in the nEAr future! Be sure to follow the official planDisney Instagram account for even more Disney Parks tips and tricks. We even just launched the brand new planDisney Podcast! And if you have any more Disneyland Resort vacation planning questions, We're All Ears!

    ~Kristen
thumbnail image for Kristen

Meet the Panelist: Kristen, Texas

Hi, I'm Kristen! I am a preschool mom and military wife who loves keeping up with the latest Disney Parks news. Trips to Disneyland and Walt Disney World have always been fun, but now that I'm the parent AND the planner every moment is that much more treasured.  I am so honored and excited to be able to share tips I've picked up, pass on fun factoids I've learned, and help create magical moments for your vacation of a lifetime!  Learn More About Kristen

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