We will miss using our tickets next weekend bc my husband caught covid and he will not be fully well next week. What happens to our prepurchased tickets? Can we use it later again?

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Answer 1

Hi Kyoung! Welcome to planDisney!

I'm so sorry to hear that your husband hasn't been well! It is never fun to have to cancel a vacation, but I completely understand, and you are not alone. Many Guests have experienced the same thing as you are over the past year and a half, but I do have some good news! The magic of the Walt Disney World Resort will be waiting for you both when you are all well again!

Walt Disney World theme park tickets that are completely unused can be applied towards a new ticket in the future. Whenever you plan to visit down the road, you can give Disney a call directly to discuss your ticket options at (407) 939-7679 or email them the details of your situation to ticket.usage@disneyworld.com. A Cast Member will reply to help you move forward with getting your new ticket dates set up!

I hope your family is well again and that you visit the Most Magical Place on Earth very soon, Kyoung! Please let us know if you have any other questions.

Tabitha

We will miss using our tickets next weekend bc my husband caught covid and he will not be fully well next week. What happens to our prepurchased tickets? Can we use it later again?

Meet the Panelist: Tabitha, Tennessee

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We will miss using our tickets next weekend bc my husband caught covid and he will not be fully well next week. What happens to our prepurchased tickets? Can we use it later again?”

Meet the Panelist: Tabitha, Tennessee

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We will miss using our tickets next weekend bc my husband caught covid and he will not be fully well next week. What happens to our prepurchased tickets? Can we use it later again?