Mom And Kids Mickey Ice Cream Bar
  • On Feb 8, 2015
    Elizabeth from IA Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    We have Military Salute 15 exchange tickets.There is a 17 digit code on the back.The computer says that it is invalid when trying to register the tickets in My Disney Experience.Do you know how we go about registering these to make fastpass reservations?

    Hi Elizabeth,

    When you try to enter your voucher number into My Disney Experience, are you choosing the correct option? There are 9 options pictured on the bottom right of the Tickets and Passes page. Choose the second or third option to be able to enter your 17 digit code and have it connect with your My Disney Experience account. If you're still having issues, please speak to a Cast Member at (407) 939-4357 and they'll be able to assist you.

    I hope this answer helps you, Elizabeth. If you have any other questions, feel free to ask us at any time.

    Have a fantastical Disney day!
thumbnail image for Amiyrah

Meet the Panelist: Amiyrah, New Jersey

I'm a Disney thrill ride seeker, Star Wars fangirl and Air Force Sergeant whose name literally means "Princess." Pixie Dust is in my blood, and I'm passing that magic along to my husband, little fairy daughter, "Imagineer-in-training" son, and Winnie The Pooh sized baby boy. Learn More About Amiyrah

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