Father and son walking through BOG
  • On Apr 27, 2021
    Geoffrey from IL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I have Military Salute Exchange Certificates purchased on base and have park reservations. Can I activate my park tickets at Disney Springs Guest Services the day prior to our first park reservation or do I have to wait until reaching the park?

    Hi there, Geoffrey! Welcome to planDisney.

    My military family is so grateful for the fantastic Military Promotional Theme Park Ticket offer at the Walt Disney World Resort. We are planning some much-needed together time in just a few weeks when my husband returns from his deployment, and we cannot wait for our family vacation. I know you feel just the same way about your upcoming visit to Walt Disney World!

    I’m happy to confirm that you will be able to activate your Military Salute exchange certificates at the Disney Ticket Center at Disney Springs. In fact, you’re doing exactly what I would suggest for your arrival day – stop at Disney Springs, activate your tickets, and grab a bite to eat or some delicious treats. That way, you are all set to head right into the magic on your first theme park day.

    To activate your tickets, you will need your military ID, the exchange certificates, and every member of your party who will be using one of the military tickets. If you’ll be using MagicBands, each person with a military ticket should bring those too. The Cast Member will activate each ticket and ensure it’s properly linked to each Guest’s My Disney Experience profile and MagicBand. It’s a quick “bibbidi bobbidi boo” to get you all set.

    Geoffrey, if you are planning to purchase military-discounted Memory Maker, you should be able to do that there too. I think it’s a great deal, giving you a special rate to access all your Disney PhotoPass photos, including those you pose for throughout the theme parks as well as attraction photos. This also includes my favorite feature: Magic Shots! Take a photo with a PhotoPass photographer and ask if any Magic Shots are available – then, look for pixie dust in the photos (in the form of characters and other surprises) when the photos pop up in your My Disney Experience account. So much fun!

    Have the BEST time at the Walt Disney World Resort! If you think of any further questions as you count down the days, please come back and see us. It’s always a pleasure to help a fellow military family with their Disney dreaming.

    Wishing you a magical vacation,
thumbnail image for Robyn

Meet the Panelist: Robyn, Virginia

Hi there! I'm Robyn, and I am so excited to share my love of all things Disney with you! My proud military family loves going on Disney adventures that include enchanting moments, laughter and happy tears, and all the pineapple and Mickey-shaped snacks we can find. It's my pleasure to help you plan the most magical and unforgettable vacation in the Disney Parks. Learn More About Robyn

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