Hi there, Shasta, and welcome to
planDisney!
We're so glad that you stopped by with your very first question for our team of panelists. We love to help Guests just like you plan magical Walt Disney World Resort vacations where you create memories for a lifetime! I'm so excited about your upcoming trip - there's so much to experience as part of the
Walt Disney World 50th Anniversary Celebration, and your crew is going to have a great time.
Walt Disney World Resort puts forth great effort to be a place where
all Guests can have truly magical experiences. The
Disability Access Service (DAS) is one such effort designed to assist Guests for whom waiting in the standard attraction queues is not accommodating. Currently, you can
pre-register for DAS online, or register in person at a Theme Park's
Guest Relations location once you arrive at Walt Disney World Resort. In either case, a Cast Member will be available to help discuss whether a DAS accommodation is a good fit for anyone in your crew. If the nature of a Guest's disability makes utilizing the standard attraction queues difficult, you should be able to receive a DAS accommodation.
If you utilize the online pre-registration you can make up to two
DAS Advance experience or attraction reservations for each day you will be visiting the Theme Parks. If you register in person, you will be able to make DAS Advance reservations two days in advance, so they would only apply later in your trip. Once you're actually inside a Theme Park, you'll also be able to use the
My Disney Experience Mobile App to make and hold one additional regular DAS selection at a time, on top of any DAS Advance reservations you may have made.
This is a new system, and while it has truly improved Guest experiences, things do change from time to time as updates are made to processes. Whenever someone in my crew uses DAS, we like to speak with a Cast Member at the beginning of our visit to learn about any updates, and to have any questions answered - I suggest you do the same!
I hope this information is helpful -
please let me know if we can answer any other questions as you continue planning!
Ryan J.