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  • On Sep 17, 2022
    Shae from AL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I am in the military and I bought my ticket through MWR, my wife came to visit this week but bought her ticket through Disney online. MWR contacted me and told me they over sold. Now I’m trying to look online for a ticket but it now says all booked. Help

    Dear Shae, thank you for stopping by planDisney with your question. Also, I humbly thank you for your service. 

    Let’s see if we can figure this out together. 

    Each Guest needs both a ticket and park reservation for each day of their visit. I assume your wife has both a ticket and park reservation already. 

    The first thing you can try to do is make a park reservation using the military ticket you purchased. If you already have a Disneyland account, you can link your ticket to your account. Or, it might be easier if your wife tries to link your ticket as she already has an account. She can do this by logging in to the Disneyland mobile app, going to Tickets and Passes, and entering your ticket ID number to link your ticket.

    Next, she will need to look for a reservation for you. Within the app, she can click the “+” at the bottom of the screen and select “Make a Park Reservation.” Then, click the blue button labeled “Make Park Reservations” and follow the instructions. 

    As of now, unfortunately, I don’t see any reservations available for September 19, whether you use your military ticket or purchase a new ticket. But I would keep checking, as reservation availability can change quickly when Guests cancel reservations due to a change in plans. 

    If you still need help, you might want to contact Ticket Services via phone today to assist you. I am sending you many good wishes and pixie dust to find a reservation, Shae.


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Meet the Panelist: Kamini, California

Greetings from the Golden State! Like Elastigirl, I am a committed wife and mom, resourceful, passionate, and will stretch to any length for my loved ones! Two of my favorite places to spend time with my family are Disneyland Resort, and Aulani, A Disney Resort & Spa. Being there is a treat for all the senses - the amazing sights, sounds, aromas, and flavors make us smile from ear to ear. I have decades of magical Disney moments woven into my heart, and I can't wait to share the magic with you! Learn More About Kamini

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