• On May 16, 2017
    Jessica from NSW Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Hi my Mickey's Not So Scary Halloween ticket on the app has the date as the day after I purchased tickets for - it has the 13th October instead of the 12th October. On the desktop site it says the 12th October but why is it different on the app?

    Hello Jessica and thanks for bringing such an important question about your October visit to Walt Disney World Resort to the Disney Parks Moms Panel. 
    On your behalf I've double checked the 2017 dates for Mickey's Not So Scary Halloween Party and both Thursday 12th & Friday 13th October are indeed scheduled party nights, so I'm not quite sure why your tickets are not showing up correctly in your My Disney Experience account via the My Disney Experience Mobile app.  
    Therefore I would suggest speaking to knowledgeable Cast Member by dialling the number for My Disney Experience, MagicBands & FastPass+ contained within this Walt Disney World Resort Phone Directory who I'm sure will be able to assist you further and help remove any Grim Grinning Ghosts who may possibly have infiltrated your My Disney Experience account! 
    Have a great Disney day. 
    ~ Jane 

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Meet the Panelist: Jane, United Kingdom

As the UK "Mum" on the planDisney Panel I'm able to assist those lucky Guests visiting Walt Disney World Resort from the United Kingdom who generally enjoy a whole 2 week magical stay. The planning and organising of resorts, Advance Dining Reservations and extra pixie dusted holiday fun for solo travellers, large or small family groups is my absolute pleasure! Learn More About Jane

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