• On Apr 13, 2021
    Gordon from NY Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I messed up linking tickets. Been on hold forever. Please help

    Welcome to planDisney, Gordon!
    Thank you for reaching out to us with your question! I am sorry to hear you had issues linking theme park tickets to your account!

    I have no access to information on what happened as you tried linking admission to your Disney account, but let me tell you that I have accidentally assigned tickets to another Guest in the past! I immediately reached out to the Guest and kindly asked the person to reassign the tickets back to me. For assistance with existing park tickets, I recommend calling (407) 566-4985. Please have your Disney account information and the ticket confirmation number handy so Cast Members may help you. I suggest calling early in the morning, at about 7:00 a.m. EST to avoid waiting on hold for a long time.
    planDisney tip: As soon as your tickets are properly linked to My Disney Experience, remember to make Disney Park Pass reservations for your visit!

    I hope this information is helpful, Gordon! Come back to visit us if you have additional questions, we are delighted to help!
    Best magical wishes,
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Meet the Panelist: Thiana, Brazil

My name is Thiana and I am a German-Brazilian sworn translator from beautiful Brazil. I am happily married to my prince charming and the proud mother of two lovely princesses. When I am not busy with work or family, you can catch me reading, running, listening to music, or planning our next Walt Disney World Resort visit. I hope to help you plan a magical Disney vacation that will be filled with wonderful memories.

Learn More About Thiana

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