• On Oct 28, 2010
    Rodney from AR Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Because we got a message on-line "You have no dining reservations" the day after the ADR system was upgraded in October, we made new ADRs. Now we may have conflicting ADRs we can't cancel on line. What is the policy about no shows or uncanceled

    Hi Rodney,

    Your best bet is to call 407-WDW-DINE. When you made your original reservations, you would have been given confirmation numbers. In addition, they were tied in to your phone number (whichever one you entered online). The Cast Members will be able to retrieve your original and new reservations with your phone number and can assist you in canceling the ones that you don't want now. A few of the Signature Restaurants (which required a credit card guarantee) have fees if you don't cancel. In addition, this will free up tables for other Guests to make their reservations too.

    Hope this helps and have a wonderful vacation,

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Meet the Panelist: Kaylene, Massachusetts

I'm a blessed Mom of five fabulous kids, a Disney Vacation Club member, and an Annual Passholder. I've stayed in every Disney Resort on property, and I've traveled to Walt Disney World Resort with infants, toddlers, tweens, teens, grandparents, and on countless multi-generational family vacations! Learn More About Kaylene

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