resort polynesian castle monorail
  • On Jun 11, 2023
    Richard from West Vlaanderen Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I get this message when making a reservation, Gawrsh! Sorry, but we don't have hotel room availability on those dates, so you'll need to speak to our Disney Experts to book. Call freephone on 0080020060809 for assistance-the number doesn't work

    Hey, there Richard, and welcome to planDisney. I am sorry Goofy is goofing around and not allowing you to book your Disney Resort Hotel room.

    When this message shows up it usually means that your specific hotel room is unavailable at that time however it could also mean there is a glitch and Stitch is in the system chewing on the power cables. Try making a reservation at another Disney Resort Hotel. If you still get the same error then these numbers 0080020060809 (freephone) or 00442036669911 (charges apply) are the most direct route to a Disney Cast Member. I would keep trying daily if the freephone line is not working. while you wait to get through by phone I suggest emailing for assistance. Even in the United States, we occasionally get a common number that does not seem to work.

    planDisney Pro Tip: Advance Disney Dining Reservations may be made 60 days in advance. Please mark that date on your calendar so you have the best chance of reserving your desired dining locations.

    Richard, I hope you eventually get through to make your reservation. Please feel free to write me back directly with any follow-up questions.

    Enjoy making many Magical Memories.

    ~Jason
thumbnail image for Jason

Meet the Panelist: Jason, Georgia

I am a father and orthodontist who loves the hidden treasures found on Disney vacations. For over a decade, my wife and I have raised our two sons on Disney Cruise Line, Adventures By Disney, and Disney Theme Parks on both coasts. From large group and multigeneration family vacations to adult trips and couples getaways, I am excited to share my years of pixie-dust-covered experiences with you while planning your Disney vacation. Let the lifelong magical memories ... begin! Learn More About Jason

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