Cinderella Castle 50th Night
  • On Jan 15, 2022
    Shelby from FL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I have memory maker on my Disney experience account. My husband is linked to me but it is not on his account. When we took some pictures, we scanned his band and not mine. Is there any way I will be able to get those pictures off his account?

    Hi Shelby,
    Thanks for stopping by planDisney with your question about Memory Maker. I hope you had a magical time during your recent Walt Disney World Resort vacation.   One of my family's favorite ways to remember the magic is by downloading all of our Disney PhotoPass pictures and making selections for our scrapbook.  We enjoy seeing who made the funniest face on Seven Dwarfs Mine Train and what characters made an appearance in our Magic Shots.  Let's see if I can help you access your precious memories. 

    Since you and your husband are already linked as Family and Friends in My Disney Experience, you should have no problem accessing the Disney PhotoPass pictures on his account.  You can gain access to these shots in the My Disney Experience mobile app by clicking the three small, horizontal lines on the bottom right of your phone's home screen, then scrolling down to click "Photos." Under the Disney PhotoPass bar at the top of your screen, you should see and click the blue word "filter." Change the Family and Friends filter to "View All" and the photos linked to your husband's account should automagically populate!  To complete this process on the Walt Disney World website, click "My Photos" in the "My Disney Experience" dropdown menu, "View Gallery," and "Include Family and Friends" on the far right of the filter bar.  In my experience, you may have to repeat this process more than once as the site and app sometimes revert back to their default filter settings.

    Keep in mind Disney PhotoPass pictures are only available online through the listed expiration date.  Be sure to download your photos before they expire and they will be yours forever along with the magical memories.  When you're ready to come back and make new memories, be sure to come back and visit us at planDisney!

    Keep smiling,
    Jennifer
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Meet the Panelist: Jennifer, Virginia

Hey there, hi there, ho there! I’m Jennifer from Northern Virginia, close to Washington, D.C. Together is my family’s favorite place to be, and I’m so grateful that Walt Disney World Resort is designed to make that dream a destination. I’ve visited The Most Magical Place on Earth at every age and every stage, in every season, and for countless reasons. I can’t wait to help you maximize the magic on your next Walt Disney World Resort vacation! Learn More About Jennifer

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