• On Mar 21, 2022
    Betty from LA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Can other members of my family sign in to my account and to help book fast pass rides on Genie+ and Lightning lane at the same time I'm trying to book them. Or will only one member be allowed to do it each morning and throughout the day?

    Hey there, Betty, and welcome to planDisney! Can you hear your Disney Vacation calling your name? Good thing too, because you’re one day closer to making memories with your family at the Walt Disney World Resort! But being the family Disney Vacation planner can be a lot of responsibility. This is exactly why I intentionally coordinate moments where the entire family is busy, and I can sneak away to enjoy a solo Disney Snack! Hey, being the keeper of the Disney plans also has its perks. 

    Betty, I believe that using the Family & Friends list within the My Disney Experience account is the solution for your needs. The Family & Friends list allows groups to coordinate their plans across the entire group by making dining reservations together, booking Genie+ and Individual Lightning Lane Entrances together, mobile ordering food for the party, and more! Since my wife and I are on the Family & Friends list together, we divide and conquer reserving our attractions for the upcoming day. She’ll handle the Individual Lightning Lane Entrances, and I’ll manage the Genie+ attraction reservations. By using the Friends & Family list, you also lower the risk of your being overloaded and shutting down from multiple people making plans at the same time. Which could leave you without your desired attraction reservations! We definitely do not want that to happen! 

    Each adult in the family will need to create a My Disney Experience account if they do not already have one, and add the My Disney Experience app to their mobile device. After that's completed, you can follow the steps below to add them to your Family & Friends List in the My Disney Experience mobile app. 

    1. Open the My Disney Experience app 
    2. Select the three horizontal lines in the bottom right corner of the home screen
    3. Scroll down and select “My Profile”
    4. Select the Friends & Family list tab
    5. Scroll down and “Add a Guest”

    There are a few ways to add a Guest to your list, so choose what's convenient for you and complete the prompts. Now you’re all set! If you run into any issues, you can reach out to a Cast Member at (407) 939-4357 for further assistance. 

    If you need some guidance on how to navigate the My Disney Experience app to reserve Genie+ entrances, and Individual Lightning Lane Entrances, check out this previous answer of mine

    I hope this helps, Betty! Soon you’ll be immersed in the beauty of Walt Disney World!

    Until Next Time, 


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Meet the Panelist: Phillip, Alabama

Hi there! I’m Phillip from Alabama and you can consider me your skipper. I love helping families navigate the Walt Disney World Resort. Disney planning is like a trip through a jungle - there may be twists and turns but with a little patience and pixie dust I’m here to help you have the most magical time! Learn More About Phillip

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