• On Jun 30, 2021
    Heather from NJ Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hello! The other members of my family and who are on my reservation are not showing up on my MagicMobile set up. Any ideas?

    Welcome back to planDisney, Heather!

    Thank you for visiting us with another great question. You will soon be making memories at the Walt Disney World Resort and we are happy to assist you to make final preparations!

    I love using technology to make life easier while visiting Mickey! I am a big fan of MagicBands, that is why I was super happy when Disney MagicMobile was launched! This convenient service allows Guests to use their mobile device to enter the theme parks and water parks (with valid admission) and link Disney PhotoPass content to My Disney Experience. It seems more features will be available in the future and I cannot wait to try them!

    While using the My Disney Experience app on your mobile device, tap the three horizontal lines at the bottom of the screen and select Disney MagicMobile. Tap the plus sign to create a new pass, but please note that you might not be able to create a pass for a Guest who has their own My Disney Experience account. I am unable to create a pass for my husband, for example, and Guests are advised to create their own Disney MagicMobile pass on their device. However, you are welcome to share passes with other Guests, so if your family members already have a Disney account, after creating their passes they can locate them in the app and tap Select Passes to Share.

    I hope this information is helpful, Heather! Stop by once again real soon if you have additional questions and have a magical visit to the Walt Disney World Resort!

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Meet the Panelist: Thiana, Brazil

My name is Thiana and I am a German-Brazilian sworn translator from beautiful Brazil. I am happily married to my prince charming and the proud mother of two lovely princesses. When I am not busy with work or family, you can catch me reading, running, listening to music, or planning our next Walt Disney World Resort visit. I hope to help you plan a magical Disney vacation that will be filled with wonderful memories.

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