• On Feb 19, 2017
    Nicole from MA Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    A member of my travel party will need to obtain a disibility pass, where can this be done, is it something that can be done prior to rope drop at MK, or perhaps the same place we pick up our will call tickets?

    Hello Nicole!

    I am very pleased to welcome you again to the Disney Parks Moms Panel. Yours is a very good question which I also asked myself while planning a Disney vacation for a cousin with a disability.

    All accommodations for the Guest with a disability must be discussed and arranged upon arrival at any of the four theme parks. You will have to visit Guest Relations located at the main entrance of the parks to talk to a Cast Member and discuss specific needs.

    Based on those needs, Disability Access Service or other accommodations may be provided. Make sure to discuss all your needs with Cast Members at Guest Relations so that they can accommodate you. You will then participate in a registration process which also involves taking a photo of the person requiring Disability Access Service, and you are finally able to enjoy attractions.

    You scan visit Guest Relations Main Entrance locations once theme parks open.

    Thank you for your question. Disney goes above and beyond to make sure every single Guest feels safe and included. I am sure you will have a magical visit.

    See ya real soon,
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Meet the Panelist: Thiana, Brazil

My name is Thiana and I am a German-Brazilian sworn translator from beautiful Brazil. I am happily married to my prince charming and the proud mother of two lovely princesses. When I am not busy with work or family, you can catch me reading, running, listening to music, or planning our next Walt Disney World Resort visit. I hope to help you plan a magical Disney vacation that will be filled with wonderful memories.

Learn More About Thiana

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