Welcome to planDisney, Cacia!
It sounds like Cruella de Vil is making things difficult for your friend! I’ll give a few tips to you to share with her so you can try to get reservations for your whole party!
I’d first encourage your friend to keep trying to make reservations though the
Disney Park Pass Reservation site, as cancelations and fluctuations with capacity may enable your friend to successfully make a reservation online. If that does not work,
call a friendly Cast Member, as they may be able to help her secure a park pass reservation for her son due to the unique circumstance. If she is still unable to get a reservation for her son, on the day you plan to visit
Magic Kingdom Park (or, if you’re there earlier you can go before) visit the Ticketing Booths or Guest Services at the main entrance to explain your situation. They may be able to sprinkle some pixie dust on your friend’s son!
Keep checking the
Theme Park Reservation Availability page as you near your trip, and don’t give up hope! We’d love to hear from you again, Cacia, with any additional questions!
Allyn