Girl at Disneyworld
  • On Dec 25, 2022
    Dale from OH Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hello, I meant to purchase the memory maker for the trip last week but got a one-day instead. Could I get that refunded so I can buy the other or can I just purchase 2 more one-day so I get all pics for the 3 days we were there??

    Hiya Dale,

    Welcome to planDisney; I’m always happy to see someone from the Buckeye State! The PhotoPass photographers always capture the best pictures, and it fills my heart with joy to look back at them when I arrive home. A picture is worth a thousand words, and something about a photo from your Walt Disney World Resort Vacation is even more special.

    I’m sorry about the mix-up with your purchase; hopefully, I can help you find a solution that works for you. First, yes, you can purchase two additional one-day Memory Maker packages if you wish, but honestly, that isn’t the most cost-effective option, so I hope you do not have to go down that route. If you have purchased your Memory Maker as part of a Walt Disney World Resort Vacation Package, you can get it refunded. If your Memory Maker was not purchased as part of a Vacation Package, then I recommend reaching out to a Cast Member at 407-939-5277 since Memory Maker purchases are non-refundable. There are no guarantees, but they would be able to confirm if it was possible to make any changes to your previous purchase or if you would need to purchase additional one-day Memory Makers.

    I wish I could be more helpful, Dale, but I’m sending you so much pixie dust. Before I let you go, let me share my favorite tip for getting pictures in front of Cinderella Castle. Head to the side of the Castle for the best crowd-free photos. Sure they won’t be the traditional photos you think of, but I think the images turn out better from that angle.

    Happy Planning,

    Ashley F.
thumbnail image for Ashley

Meet the Panelist: Ashley, Texas

Hey Y'all! I’m Ashley and I live in Texas. My family and I love trying out the yummy snacks (DOLE Whip anyone!) and taking full advantage of our resort days. When we are not piloting the Millennium Falcon, exploring Kilimanjaro Safaris, or watching fireworks, you can find me planning our next adventure to Walt Disney World! I am so excited that you are planning a trip, and I look forward to helping you dig a little deeper and find the magic in all of the wonders of Walt Disney World Resort. Learn More About Ashley

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