MagicBand+ pairing with Smart Phone; Minnie Mouse band
  • On Oct 10, 2025
    Billy from NC Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I had MDE on my iPhone. Was having problems with it so uninstalled it. Go back out to App Store to reinstall, click on MDE but there is no “install icon” button showing. How do I get MDE on my home screen?

    Hey there, Billy, and a warm welcome to planDisney!

    I’m sorry that your My Disney Experience app decided to pull a disappearing act. Technology has a knack for adding a little “plot twist” right when we’re in the middle of planning magic, doesn’t it? But don’t worry, I’ve got a few trusty tricks to help get that app back on your Home Screen where it belongs.

    First, make sure the app isn’t just playing hide-and-seek. Sometimes when you uninstall it, it doesn’t fully disappear but slips into your App Library. Try swiping left on your Home Screen until you reach the App Library, then type “Disney World” in the search bar. If it pops up, just press and hold the icon to drag it back to your Home Screen.

    If it’s not there, check whether your phone thinks it’s still installed. Go to Settings > General > iPhone Storage and scroll until you find “Disney World.” If it’s listed, delete it from there to clear out any digital cobwebs, then return to the App Store to reinstall. You should see the “Install” or cloud icon reappear.

    Still stuck? A quick restart of your phone or signing out and back into your Apple ID can also give that app a little nudge to cooperate.

    And if your digital magic wand still isn’t working, don’t hesitate to call Disney’s help line. They’re pros at sprinkling a little extra technical pixie dust when things get tricky.

    Here’s wishing you a smooth re-download and a happily-ever-after with your app. May your next tap be as seamless as a magic carpet ride!

    Emille
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Meet the Panelist: Emille, Florida

¡Hola! I’m Emille, your go-to mamá for all things Disney magic—especially in Español! As a proud mom of two, I’ve spent nearly a decade living in Orlando, where Walt Disney World is practically my backyard. When I’m not soaking in the magic of Main Street, U.S.A., I’m here to help fellow Disney fans craft their own unforgettable adventures—because the best Disney stories are the ones we write together. Let’s make some magic!
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