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  • On Nov 3, 2022
    John from MB Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I have the MDE app on my phone. In Upcoming Plans-My Day I have been making advance plans for each day we have a park reservation Upon review some of the days is displaying the wrong park banner at the top of My Day.. but my top picks shows correct park?

    Hiya, John! Welcome to the Most Magical Place on the Internet... planDisney! Thank you so, so much for stopping by with your question.

    I don't want you to worry about the My Day banner displaying the wrong park for now, especially if the "Your Top Picks" section shows the right one. This has happened to me a couple of times in the past, and I've found that the My Disney Experience mobile app always works its magic on its own once I'm physically at the Walt Disney World Resort! When you scan into one of the four Theme Parks, go right back in and check again. Your My Day banner should be working properly!

    John, it's important for you to note that it doesn't really matter what the My Day banner is displaying at any time, as long as your Park Pass reservations are correct and ready to go. To check if they are, click on the three lines at the bottom right corner of the app and head to the Future Plans box. Now, scroll down to make sure that all your plans are accurate! If everything looks right to you, you're ready for your enchanting adventures at the Most Magical Place on Earth.

    I hope that this has helped clear things out for you, my friend! Please don't hesitate to reach back out to us with any other questions you might have in the future. We're always available and more than happy to help!

    Warm hugs,

    Ana Paula
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Meet the Panelist: Ana Paula, Mexico

¡Hola from Mexico City! I love to sing, hang out with my dogs, listen to Disney music, read, and watch Frozen on repeat. I am also an English teacher, and I love surprising my students with pixie dusted lessons and warm hugs whenever I can! I am thrilled and excited to share my knowledge about EPCOT and the rest of the Walt Disney World Resort–in English and Spanish–with you. ChEARS! Learn More About Ana Paula

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