• On Oct 1, 2018
    Charles from NY Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    maybe you can help spent days trying to get fasspasses on line .HA missed all the good one went by the book made sure everyone was linked in advance. talk to so many cast to no advil .what can i do now i can't get on website thank you

    Hi Charles and welcome back to the Disney Parks Moms Panel!

    I'm not sure I can help you with your FastPass+ selections but I'm going to try! It might help you to know that many of us here on the Moms Panel find ourselves in the same situation, unable to find the FastPass+ selection we're hunting for. We follow the advice of our friend Dory and just keep checking, just keep checking, just keep checking, checking, checking! Sometimes, but not always, persistence pays off and the desired selection pops up. Other times we have to decide if we want to wait for an attraction or put it off for a future vacation. 

    If you think your issue is a technical one, I suggest calling the help number for My Disney Experience and FastPass+, (407) 939-4357. Hopefully, they will be able to help you resolve any technical issue you may have.

    Charles, thank you for visiting us with another great question. I hope you'll let us know if we can help you with any other questions!
    Wishing you a magical vacation,
    Amy H. 

thumbnail image for Amy

Meet the Panelist: Amy, North Carolina

Hey, Howdy, Hey! I'm Amy H. and I have been a fan of Walt Disney World since my first visit during the Magic Kingdom Park's opening year. I'm married to my favorite person in the world and since our son and daughter are in college, we have been enjoying more spur of the moment trips to the Most Magical Place on Earth. No matter the ages or size of your traveling party, I'd love to help plan you plan a magical vacation! Learn More About Amy

Didn't find what you were looking for?

To submit your question, please sign in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.